These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "User", or "Customer") and Goodlink Marketing Inc. ("Goodlink", "we", "us", or "our"), a corporation incorporated in Ontario, Canada.
By accessing or using the Goodlink Marketing platform at goodlinkmarketing.com and app.goodlinkmarketing.com (the "Service"), you agree to be bound by these Terms. If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
If you do not agree to these Terms, do not use the Service.
Goodlink Marketing provides a suite of local marketing intelligence tools for small businesses and marketing agencies, including:
The Service uses publicly available data from Google's Places API and third-party AI platforms. We make no representations about the completeness, accuracy, or timeliness of data retrieved from these sources.
You must be at least 18 years of age to use the Service. By using the Service you represent and warrant that:
To access most features of the Service you must create an account. You may register with an email address and password or using Google OAuth. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@goodlinkmarketing.com if you suspect any unauthorized use of your account.
We will not be liable for any loss or damage arising from your failure to protect your account credentials.
Each account is for use by a single individual. Agency and team plans allow multiple users to be managed under one billing account — contact us for details.
We offer the following subscription plans:
| Plan | Price | Key limits |
|---|---|---|
| Free | $0/month | 3 audits/month · 1 competitor · 3 keywords · 5 review loads/month |
| Pro | $49/month or $392/year | Unlimited audits · 10 competitors · 25 keywords · Unlimited review loads |
| Agency | $199/month or $1,592/year | Unlimited everything · White-label · API access · Priority support |
Plan features and limits are described in detail at goodlinkmarketing.com/#pricing. We reserve the right to modify plan features and pricing with 30 days' notice to existing subscribers.
Paid subscriptions are billed in advance on a monthly or annual basis. All prices are in Canadian dollars (CAD) unless otherwise stated. Payment is processed by Stripe. By subscribing you authorize us to charge your payment method on a recurring basis until you cancel.
We may offer free trials of paid plans from time to time. At the end of a free trial your plan will automatically convert to the paid plan unless you cancel before the trial period ends.
You may cancel your subscription at any time from your account settings or through the Stripe billing portal. Cancellation takes effect at the end of the current billing period — you retain access to paid features until that date. We do not provide refunds for partial billing periods.
All subscription fees are non-refundable except where required by applicable law. If you believe you have been charged in error, contact us within 14 days at billing@goodlinkmarketing.com and we will review your case.
If a payment fails, we will attempt to charge your payment method up to three times over seven days. If payment remains unsuccessful your account will be downgraded to the Free plan. You may reactivate your paid plan at any time by updating your payment method.
You are responsible for all applicable taxes, duties, and levies arising from your use of the Service. Where required by law, we will collect and remit applicable taxes including Canadian HST/GST.
You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for legitimate business use — monitoring your own business presence and that of your competitors using publicly available data.
You agree not to:
Access to the Goodlink API (available on the Agency plan) is subject to rate limits specified in our API documentation. Excessive API usage that degrades service quality for other users may result in temporary or permanent restrictions.
The Service integrates with and relies on third-party services including Google Places API, Stripe, Supabase, and AI platforms (OpenAI, Anthropic, Perplexity). Your use of the Service is also subject to the terms of these third-party providers.
Data retrieved through the Google Places API is subject to Google's Terms of Service. We make no warranty regarding the accuracy, completeness, or availability of Google data. Rankings, ratings, and business information retrieved by the Service reflect Google's data at the time of retrieval and may not always be current or accurate.
AI visibility tracking results represent the output of third-party AI models at a given point in time and are not a guarantee of how your business will appear in any AI-generated content in the future.
The Service, including all software, algorithms, designs, text, graphics, logos, and other content created by Goodlink Marketing, is owned by Goodlink Marketing Inc. and protected by Canadian and international intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it as described herein.
You retain full ownership of all data you submit to or generate through the Service, including business information, keywords, and tracking configurations ("Your Data"). By using the Service you grant us a limited, non-exclusive license to use Your Data solely to provide and improve the Service.
We will never sell Your Data or use it to provide services to your competitors.
If you provide feedback, suggestions, or ideas about the Service, you grant us an irrevocable, perpetual, royalty-free license to use that feedback for any purpose without compensation to you.
Agency plan subscribers may present the Service to their clients under their own brand. The following conditions apply:
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you consent to the collection and use of your information as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOODLINK MARKETING INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Goodlink Marketing Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.
We aim to maintain high availability of the Service but do not guarantee uninterrupted access. We may experience downtime due to maintenance, updates, or circumstances beyond our control. Scheduled maintenance will be communicated in advance where possible.
We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time with reasonable notice. We will not make changes that materially reduce core functionality of a paid plan without providing at least 30 days' notice and the option to cancel with a pro-rated refund.
We may update these Terms from time to time. When we make material changes we will notify you by email and update the "Last updated" date at the top of this page. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms you must stop using the Service and cancel your subscription.
You may stop using the Service and close your account at any time from your account settings. Closing your account will permanently delete your data within 30 days as described in our Privacy Policy.
We may suspend or terminate your account immediately and without notice if:
For less serious violations we will attempt to provide notice and an opportunity to remedy the violation before termination.
Upon termination of your account, your right to use the Service ceases immediately. Sections 8 (Intellectual Property), 11 (Disclaimers and Limitation of Liability), 14 (Governing Law), and any other provisions that by their nature should survive, will survive termination.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
We encourage you to contact us first to resolve any dispute informally. If we cannot resolve a dispute informally, you agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of competent jurisdiction in Ontario, Canada, and you consent to the personal jurisdiction of those courts.
To the extent permitted by applicable law, you waive any right to participate in a class action lawsuit or class-wide arbitration against Goodlink Marketing Inc.
These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Goodlink Marketing Inc. regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, pandemic, government action, internet outages, or third-party service failures.
These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version shall prevail. Les présentes conditions sont rédigées en anglais et toute version traduite ne sera fournie qu'à titre de référence.
If you have any questions about these Terms of Service, please contact us:
📧 Legal: legal@goodlinkmarketing.com
📧 Billing: billing@goodlinkmarketing.com
📧 Support: support@goodlinkmarketing.com
📍 Ontario, Canada
We aim to respond to all legal and billing inquiries within 2 business days.